“Max and Western Dovetail have provided our company with dovetailed drawers for over a decade now. I have always been able to get Max to come up with a drawer box solution when the application was unusual. We continue do business with him not only because of their high quality product but also their flexibility. When we are under time constraints they work with us. I would recommend Max and his company to anyone needing drawer boxes.” - Johannes V
Archive for the ‘Customer Testimonials’ Category
“Western Dovetail is a fantastic company- I’m so glad they are in my area so I can pop in and say hello and get perfectly made dovetail drawers!” – Darrell R
“I have outsourced my drawers to Max at Western Dovetail many times. All of the work I produce is custom with very exacting dimensions. Usually I would build the piece while Max is building my drawers with very specific dimensions. Every single one fit perfectly in place. I highly recommend Max to look after your project.” -Pat M
Matt,
I just wanted to let you know how pleased I am with the quality of the drawers Western Dovetail manufactured for me. They are flawless cut to finish and you can tell how carefully selected the wood was for the sides and fronts. I had asked for cutouts to accommodate Blum under mount slides. Not only were the cut outs there but you also drilled the pin hole in the back and put in screw holes for the quick disconnects underneath! I was about to order the jig from Blum when I noticed the work was done already.
Really great work!
Stuart
Here’s what a customer said about our site today!
max on August 4, 2011 in Customer Testimonials Comments OffHi Max,
Once again you guys do great work. Your site is a tight as your dovetails! Fun to poke around on and lots of information for getting creative ideas flowing. Having the prices available for the stock boxes is great. As for my order – all your drawers and hardware worked beautifully. I still get the “Wow factor” when visitors notice the detail.
Should be great feature to run dimensions from your site…
Thanks for asking me to take a look and keep up the great work.
-David
Thanks for the email Max. We are some of your biggest fans. Your products are always spot on and I like the fact that you always entertain a challenge. We are staying busy and hope to remain so. Love the cabinet boxes, great idea!!!! Keep in touch.
-Seth
“Dana;
I got my drawers. They look great. They fit beautifully. I am happy. That’s all.
sincerely,
Frank ““Hi All, Want to thanks you all very much for the high quality and professionalism I am always treated with. I will make sure we mention this when asked about these drawers for our display at RDC 2010 (Residential Design and Construction) Trade show. This display will then go into our showroom as a new addition. Thank You all again. -Nick”
“Dear Sir,
I am writing to complement your employee, Dana. We recently ordered drawers from your company for a house we are building on Cape Cod. When my husband called to say there was a problem with one of the drawers, Dana was pleasant, courteous and professional. A friend of my husband had been there for delivery, and had sent us pictures of the damage, but Dana told us this would be unnecessary, “if you can’t use it, we’ll replace it.”
Since beginning the project last October, we have been amazed at the lack of customer service we have experienced from the various vendors. Your company, and your employee, were a refreshing change, and we will definitely use your services again in the future.
Sincerely,
Jackie”
“Dana,
It occurred to me today that I was negligent in expressing my gratitude for your amazingly quick delivery of our last order.
Much Much Thanks!
Greg”
